Title (croatian) Knjižnice osječkog sveučilišta na Facebooku: zašto nam je "lajkanje" važno?
Title (english) Libraries of the University of Osijek on Facebook: why liking is important to us?
Author Vesna Zobundžija
Author Elizabeta Dragun
Author's institution Josip Juraj Strossmayer University of Osijek Faculty of Civil Engineering and Architecture Osijek Library
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Information and Communication Sciences Library Science
Abstract (croatian) Svrha je ovoga rada istražiti prisutnost visokoškolskih knjižnica Sveučilišta Josipa Jurja Strossmayera u Osijeku na društvenoj mreži Facebook i analizirati njihovu aktivnost. Predstavljena je kvantitativna i kvalitativna analiza Facebook-stranica sedam visokoškolskih knjižnica kako bi se utvrdilo koji su sadržaji na stranicama najpopularniji i koliko Facebook može pomoći knjižnicama u promoviranju aktivnosti i uspostavljanju bolje komunikacije s korisnicima. Pristup/Metodologija. Pregledavanjem mrežnih stranica svih sastavnica Sveučilišta koje imaju odjel knjižnice, ustanovljeno je da 7 od 15 knjižnica imaju svoje Facebook stranice. Utvrđivanjem broja oznaka Sviđa mi se i broja pratitelja, utvrđena je i uspoređena popularnost stranica, a u sljedećem koraku promatrana je aktivnost knjižničara na Facebook stranicama prebrojavanjem objavljenih fotografija, video zapisa, događaja i bilješki. Podatci o objavama i reakcijama pratitelja detaljno su kvantitativno i kvalitativno analizirani za razdoblje od 1. 1. do 30. 4. 2020. Na kraju su istaknute i najpopularnije objave po pojedinim knjižnicama. Rezultati. Analiza je pokazala da manje od polovine knjižnica Sveučilišta Josipa Jurja Strossmayera u Osijeku ima svoju Facebook stranicu. Najviše oznaka Sviđa mi se i najveći broj pratitelja ima Facebook stranica Knjižnice Filozofskog fakulteta. Pretpostavku da na broj sviđanja i praćenja stranice utječu i ukupan broj studenata određenog fakulteta, datum kreiranja stranice te pripadaju li fakulteti društveno- humanističkim znanostima ili području znanosti, tehnologije, inženjerstva i matematike (STEM), nismo uspjeli dokazati. Popularnost Facebook stranica ipak najviše ovisi o vrsti i sadržaju objava, broju fotografija, video zapisa i događaja. Najbolji pokazatelj popularnosti je broj reakcija na objave, broj komentara i dijeljenja. Prema tim pokazateljima, potvrđeno je da je Facebook stranica Knjižnice Filozofskog fakulteta najpopularnija knjižnična Facebook stranica na Sveučilištu. Originalnost/Vrijednost. Rad donosi dosad neobjavljene podatke o prisutnosti visokoškolskih knjižnica osječkog sveučilišta na društvenoj mreži Facebook, kvantitativne i kvalitativne podatke o njihovoj aktivnosti i prihvaćenosti objava od strane korisnika. Detaljna sadržajna analiza objava može poslužiti kao putokaz knjižnicama prilikom strateškog planiranja i identificiranja potreba svojih korisnika, u prvom redu studenata.
Abstract (english) Purpose. The purpose of this paper is to investigate the presence of academic libraries at the Josip Juraj Strossmayer University in Osijek on the social network Facebook, and to analyze their activity. A quantitative and qualitative analysis of the seven academic libraries’ posts that have their own Facebook pages was carried out to determine which content on the sites is most popular and how much Facebook can help libraries to promote their activities and establish better communication with users. Approach/methodology/design. By browsing the websites of all University components that have libraries, it was found that 7 out of 15 libraries have their own Facebook pages. By determining the number of „likes“ and the number of followers, the popularity of each library Facebook page was estimated. In the next step, the activity of
librarians on the Facebook pages was observed by counting published photos, videos, events, and notes. The data on the posts published by the libraries and the reactions of the followers were analyzed in detail quantitatively and qualitatively for the period from January 1st to April 30th 2020. Finally, the most popular posts on library Facebook pages were highlighted.
Results. The analysis showed that less than half of the libraries of the Josip Juraj Strossmayer University in Osijek do not have their own Facebook page. The Faculty of Humanities and Social Sciences has the largest numbers of „likes“ and followers on
their page. We have not been able to prove the assumption that the numbers of „likes“
and followers of the pages are influenced by the size of the total number of students
of a certain faculty, the date of creation of the site, and whether the faculties belong to
the social sciences or STEM. The popularity of the Facebook pages, however, depends
mostly on the type and content of the posts, the number of photos, videos, and events.
The best indicator of popularity is the number of reactions to the posts, the number of
comments and shares. According to these indicators, we found that the Facebook page of the library of the Faculty of Humanities and Social Sciences is the most popular library Facebook page at the University.
Originality/value. The paper brings previously unpublished data on the presence
of academic libraries of the University of Osijek on the social network Facebook, the
quantitative and qualitative data on their activity, and the overall user acceptance of the
posts written by the libraries. The detailed content analysis of the libraries’ posts on their
Facebook pages can serve as a guide for libraries in strategic planning and identifying the needs of their users, primarily students.
Keywords (croatian)
Facebook
opcija sviđanja (like)
Sveučilište Josipa Jurja Strossmayera u Osijeku
visokoškolske knjižnice
Keywords (english)
academic libraries
Facebook
Josip Juraj Strossmayer University of Osijek
like option
Language croatian
Publication type Scientific paper - Preliminary note / Short communication
Publication status Published
Peer review Peer review
Publication version Published version
Journal title Vjesnik bibliotekara Hrvatske
Numbering vol. 63, no. 1-2, pp. 227-252
p-ISSN 0507-1925
e-ISSN 1334-6938
DOI https://doi.org/10.30754/vbh.63.1-2.815
URN:NBN urn:nbn:hr:133:256839
Publication 2020
Document URL https://hrcak.srce.hr/252873
Type of resource Text
Access conditions Open access
Terms of use
Created on 2021-03-03 08:19:06